You have a website for one primary purpose, and that is to make sales. The other purposes, like providing information and allowing customers to contact you, are important, as well, but your website needs to improve your bottom line. It’s a marketing tool, above all.
As a marketing tool, your website must be intuitive to navigate. If people can’t find what they’re looking for on your site, they’ll find it somewhere else.
You can work with your web designer, a Chicago web design firm or other web design firm, to create great navigation.
These guidelines will help you create intuitive navigation that makes finding information and taking action on your website simple:
1. Place your navigation links or icons where people expect them. This could be the top or vertically down the side. You might even put major sections at the top and more detailed navigation on the side. You may also have a second navigation menu, with more options, at the bottom. The key is to have top or side navigation that will get the user to any major section of your site.
2. Add a search button to your site. If your visitor is looking for something, make it easy for them to find. This may be part of your navigation menu or separate, but it is a critical part of your entire navigation system and strategy.
3. Put important links like Login, Cart, Contact Us, Help and Home at the very top, perhaps in their own navigation bar. People expect to see these links. If they can’t find them, they’ll become frustrated and might leave.
4. Keep your navigation consistent throughout your site. The main page of each section might contain additional links to the pages in that section, but do not change the look, feel or location of the navigation bars inside the site.
5. Let people know where they are. One way to do this is with “breadcrumbs,” links at the top indicating what page and which section they are on. You might also change the navigation tab in some way using
Navigation is a critical element in the success of your website. If your visitors feel confused, lost or frustrated, they won’t want to work with you.